Legal
bk8my is committed to handling your personal data with care, transparency, and integrity. This Privacy Policy explains exactly what we collect, why we collect it, and how we protect it.
Last updated: January 2026At a Glance
These highlights summarise our approach. The full policy below contains the complete and binding details.
bk8my does not sell, rent, or trade your personal data to third parties for commercial marketing purposes — ever. Data sharing is limited to what is necessary for our operations.
All personal and financial data transmitted between your device and bk8my is protected by 256-bit SSL/TLS encryption — the same standard used by major Malaysian banks.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request via our support team and we will respond within 30 days.
Identity documents collected during KYC are used exclusively for age verification, fraud prevention, and AML compliance. They are stored securely and never shared beyond necessary regulatory partners.
We use cookies to keep your session secure, remember your preferences, and improve platform performance. We do not use advertising cookies to track you across third-party websites.
You can withdraw consent for marketing communications at any time through your account settings or by contacting support. Withdrawal of consent does not affect any previously lawful processing.
bk8my ("we", "us", "the Platform", "the Operator") operates the online gaming platform accessible at bk8my.cam and any associated mobile or web applications. We take the privacy of our users seriously and are committed to protecting the personal data of all individuals who interact with our services.
This Privacy Policy ("Policy") explains how bk8my collects, uses, stores, shares, and protects personal data in connection with the services we offer. It applies to all registered players, visitors to the website, and any person who contacts us through any channel.
By registering an account or using the bk8my platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. This Policy should be read together with our Terms & Conditions and our Responsible Gambling Policy.
If you are a Malaysian user, please be aware that the Personal Data Protection Act 2010 (PDPA) of Malaysia may apply to certain aspects of the data processing described in this Policy. bk8my is committed to handling data in a manner consistent with internationally recognised privacy standards.
Who this Policy applies to: This Policy applies to all individuals who access or use the bk8my platform, regardless of whether they are registered account holders or unregistered visitors. Players aged 21 and above only.
For the purposes of this Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, identification number, IP address, and payment details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, alteration, deletion, or transfer. |
| "Data Subject" | The individual to whom the Personal Data relates — in most cases, a registered bk8my player or website visitor. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data. bk8my is the Data Controller in respect of data processed under this Policy. |
| "Third Party" | Any entity other than bk8my and the Data Subject, including payment processors, identity verification partners, analytics providers, and regulatory authorities. |
| "KYC" | Know Your Customer — the identity and age verification process used by bk8my to comply with anti-money-laundering and responsible gaming obligations. |
| "Cookies" | Small text files placed on a user's device by a website to store session information, preferences, and analytics data. |
| "Sensitive Data" | A subset of Personal Data that warrants heightened protection, including government-issued identification numbers, financial account details, and health-related information. |
bk8my collects personal data from multiple sources in the course of providing its services. The categories of personal data we collect are described below.
When you create an account on bk8my, we collect the following information:
To comply with our licensing obligations and responsible gaming requirements, we collect:
In connection with deposits and withdrawals, we collect:
We automatically collect certain technical data when you access the Platform:
When you contact us via live chat, email, or any other support channel, we collect and retain records of those communications, including the content of messages, timestamps, and any attachments you provide. These records may be used for quality assurance, compliance, and dispute resolution purposes.
If you use our responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record and retain details of those elections to ensure they are correctly applied and maintained throughout your account lifecycle.
We process your personal data for the following purposes, each of which is described alongside the relevant lawful basis in Section 5:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your player account, authenticating your identity at login, and managing your account preferences and settings. |
| Service Delivery | Processing your bets and wagers, crediting winnings, processing deposits and withdrawals via Malaysian payment partners, and delivering the games and features you request. |
| Identity Verification (KYC) | Verifying your age (21+) and identity as required under our licensing obligations, and screening against sanction and politically exposed persons (PEP) lists. |
| Regulatory Compliance | Meeting our anti-money-laundering (AML) obligations, filing regulatory reports where required, and responding to lawful requests from competent authorities. |
| Fraud Prevention | Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, and other forms of platform manipulation. |
| Responsible Gaming | Monitoring for indicators of problem gambling behaviour, applying and enforcing responsible gaming restrictions, and communicating support resources where appropriate. |
| Customer Support | Responding to your queries, resolving disputes, and maintaining records of support interactions for quality assurance purposes. |
| Platform Improvement | Analysing aggregate usage patterns to improve the functionality, performance, and user experience of the Platform. |
| Marketing Communications | Sending promotional offers, bonus notifications, and news about new games or features to players who have given consent for such communications. |
bk8my processes personal data on the following lawful bases, consistent with internationally recognised data protection frameworks:
bk8my does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
bk8my does not and will not sell, rent, exchange, or otherwise commercially exploit your personal data for the benefit of third-party marketers or data brokers. Any disclosure beyond what is described in Section 6.1 requires your express prior consent.
Your data stays in our ecosystem. All third parties who access your data in connection with bk8my services are contractually bound to use it only for the specific purpose for which it was shared and to maintain appropriate security standards.
bk8my retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
bk8my implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:
While we employ industry-standard safeguards, no data transmission over the internet can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your own account credentials and for notifying us promptly of any suspected unauthorised access.
bk8my uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, maintain session security, and improve your experience. We use the following categories of cookies:
Managing cookies: You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform. Consult your browser's help documentation for instructions specific to your browser and device.
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to your personal data held by bk8my. To exercise any of these rights, please contact our support team as described in Section 14.
You have the right to request a copy of the personal data we hold about you. We will respond within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Minor updates can be made through your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may request that we limit how we use your data while a dispute or correction request is pending, rather than delete it entirely.
Where processing is based on your consent or contractual necessity and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
You may object to processing based on our legitimate interests, including profiling and direct marketing. Marketing opt-outs take effect within 10 business days.
Where processing is based on consent (e.g., marketing communications, non-essential cookies), you may withdraw your consent at any time without penalty.
If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Please note that certain rights may be limited or restricted where retention is required by law (e.g., AML records) or where granting the request would prejudice the rights of another party. We will explain any limitations in our response to your request.
The bk8my Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you are a parent or guardian and believe that a minor has registered on our Platform or provided personal data to us, please contact us immediately via the details in Section 14. We will take prompt action to investigate and, if confirmed, to close the account and delete associated personal data.
Age verification: bk8my employs KYC verification procedures specifically designed to detect and reject registrations from persons under the age of 21. These checks are mandatory for all accounts prior to the processing of any withdrawal.
As an international online gaming platform serving Malaysian players, bk8my may transfer personal data to countries outside of Malaysia in the course of operating the Platform and fulfilling contractual obligations. Such transfers may occur in connection with cloud hosting infrastructure, KYC verification providers, and game studio integrations.
Where personal data is transferred internationally, bk8my takes appropriate safeguards to ensure that such transfers are lawful and that the receiving party maintains data protection standards consistent with those described in this Policy. This may include the use of standard contractual clauses, data processing agreements, or transfers to recipients in jurisdictions deemed to have adequate data protection frameworks.
By using the bk8my Platform, you acknowledge and consent to the transfer of your personal data to countries outside Malaysia as described in this section.
bk8my reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via email and/or through a prominent notice on the Platform, with a reasonable notice period before the changes take effect.
We encourage you to review this Policy periodically to stay informed about how we protect your data. The "Last updated" date at the top of this page indicates when the Policy was last revised. Your continued use of the Platform following any changes constitutes your acknowledgment of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bk8my handles your personal data, please contact our Data Protection team using the following details:
For general queries about your account, bonus terms, or payments, please visit our FAQ page or contact support via live chat.
This Privacy Policy was last reviewed and updated in January 2026. It supersedes all prior versions. © 2026 bk8my. All rights reserved.
Your Privacy, Protected
Your personal data is protected by industry-standard encryption, strict access controls, and a clear commitment not to sell your information to third parties. Ready to experience bk8my?
For players aged 21 and above only. bk8my operates under an international gaming licence. Play responsibly.